Park Policies

So all guests have a safe and enjoyable experience, please be aware of the following Snow Mountain policies:

• Admission is based on available capacity. It is strongly recommended you make advanced reservations.
• Please follow all Snow Patrol instructions and observe all safety instructional signs, recordings, and height restrictions. Failure to follow all rules and instructions can cause serious injury.
• For your convenience, personal strollers and wheelchairs are always welcome. You may also rent these items at the Park.
• No horseplay, running, pushing, or rough play permitted.
• Appropriate clothing must be worn at all times.
• Vandalism and/or unlawful behavior will not be tolerated. Improper conduct will result in removal from the park without refund.
• Pets and other non-park-provided recreational equipment such as sleds, bicycles, or skates are not permitted.
• Management reserves the right to refuse service to anyone.
• Park safety rules are strictly enforced. Failure to comply may result in extraction from the attraction and/or the park.
• Snow Mountain tickets cannot be resold at any price.
• No refunds or exchanges on ticket purchases, unless Snow Mountain closes due to weather conditions.
• Snow Mountain tickets do not include other Stone Mountain Park attractions or Ride The Ducks™.

For more information or questions, please go to CONTACT US.