Park Policies
So all guests have a safe and enjoyable experience, please be aware of the following Snow Mountain policies:
- Admission is based on available capacity. It is strongly recommended you make advanced reservations.
- All guests who want to enter Snow Mountain must have a ticket. Younger guests 16 and under must be accompanied by a ticketed adult.
- For Tube Runners, you must be at least 42" tall and be able to ride on your own. Only one person allowed per tube. Maximum weight is 300 pounds.
- For Avalanche Alley, you must be at least 36" tall. Maximum of five (5) riders per family tube.
- Please follow all attendants' instructions and observe all safety instructional signs, recordings, and height restrictions. Failure to follow all rules and instructions can cause serious injury.
- For your convenience, personal strollers and wheelchairs are always welcome. You may also rent these items at the Park.
- No horseplay, running, pushing, or rough play permitted. No snowball throwing except in designated area.
- Appropriate clothing must be worn at all times.
- Vandalism and/or unlawful behavior will not be tolerated. Improper conduct will result in removal from the park without refund.
- Pets and other non-park-provided recreational equipment such as sleds, bicycles, or skates are not permitted.
- Management reserves the right to refuse service to anyone.
- Park safety rules are strictly enforced. Failure to comply may result in extraction from the attraction and/or the park.
- Snow Mountain tickets cannot be resold at any price.
- No refunds or exchanges on ticket purchases, unless Snow Mountain closes due to weather conditions.
- Snow Mountain tickets do not include other Stone Mountain Park attractions or Ride The Ducks™.
For more information or questions, please go to CONTACT US.